College Work Study Student

FEDERAL WORK STUDY – FRONT DESK SUPPORT

HAROLD WASHINGTON CAMPUS – OFFICE OF THE PRESIDENT 

City Colleges of Chicago (CCC), the largest community college system in Illinois, is made up of seven colleges and five satellite sites, providing more than 70,000 students each year access to a quality, affordable education.

The Federal Work Study Program (FWS) is a federally-funded financial aid program that provides subsidized part-time employment for eligible students in order to assist them with postsecondary financial needs. City Colleges of Chicago (CCC) complies with the Department of Education’s regulations regarding the FWS program and allows students to benefit from this opportunity.

PRIMARY OBJECTIVE 

The FWS program encourages students to gain experience in their prospective fields by placing them in areas and departments aligned with their area of study whenever possible. Students are able to use their wages towards educational and living expenses.

FWS jobs are available in areas such as academic departments, laboratories, libraries, administrative offices, student centers and several off-campus locations.

ESSENTIAL DUTIES: 

• Assist Special Projects Director and President as needed. 
• Provide front desk coverage.  
• Answer phone calls. 
• Greet guests. 
• Provides administrative support. 
• Manage the social media platforms of Harold Washington College.  
• Create and post graphics for social media and marketing purposes.  
• Taking photos and videos of events and activities. 
•  Maintain updated flyers throughout campus.  
• Retrieves office mail.  
• Organize and maintain swag for the college.  
• Prepare gift bags – New hires, special guests, and students. 
• Assist with college events and activities. 
• Assist with other departments as needed.  
• Provides great costumer services. 
• Organizing files, shredding, flyer distribution, checking voicemails classroom visit. 
• Student must be comfortable with Microsoft Office. 

QUALIFICATIONS:

Eligibility Requirements: 

• Applicants must be 16years or older, have work permit consent, and eligible to work in the United States
• Applicants must be actively attending one of the City Colleges of Chicago
• Applicants must be enrolled in a minimum of 6 semester hours pre-credit or credit classes
• Applicants must be pursuing an approved educational credential, degree, or certificate
• Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students)
• Applicants must be in “good standing” – no City Colleges of Chicago academic restrictions
• Applicants must not be current Full or Part-time employees of the City Colleges of Chicago
• All positions are “employment at-will”

Minimum Qualifications: 

• High School Diploma required or actively pursuing a GED at the City Colleges of Chicago.
• Knowledge of Microsoft Word/ Data Entry
• Excellent verbal communication skills.
• Excellent customer service skills.
• Attention to detail.
• Promotes a positive role model and favorable public image as City Colleges of Chicago representative.
• Adheres to the City Colleges of Chicago Customer Services Excellence Standards.

SUPERVISION:

College Director of Special Projects