TRIO SSS PEER MENTOR (TEMP PT)

Since 1911, City Colleges of Chicago has been connecting students from across Chicago’s neighborhoods to economic opportunity. By offering a quality education at an unprecedented value, City Colleges provides our students and alumni with a pathway to upward mobility. City Colleges of Chicago is the city’s most accessible higher education engine of socioeconomic mobility and racial equity—empowering its students to take part in building a stronger and more just city. As Illinois’ largest community college system, City Colleges is comprised of seven colleges and five satellite sites across Chicago.

PRIMARY OBJECTIVE

Under the direction of the assigned supervisor, the TRIO SSS Peer Mentor (Temp PT) advises, guides, and serves as a role model for other TRIO SSS students.

ESSENTIAL DUTIES

·       Explains CCC system to project participants; helps students become aware of College resources; advises and refers students to appropriate College resources.

·       Assists with coordination of programming including, academic workshops and TRIO SSS Student Orientation.

·       Participate in program recruitment activities, such as, informational sessions and classroom visits.

·       Provides information on study techniques, organizational skills and learning aides to support the student’s academic pursuits

·       Meets with assigned mentee(s) to advise twice per month.

·       Assists with setting goals and works toward accomplishing each.

·       Advocates for mentee as necessary. 

·       Attends mentor training sessions as required.

·       Records observations and submits reports to assigned supervisor as required.

·       Creates marketing and social media materials.

·       Answers student inquiries via email, phone, and Zoom.

·       Creates student files and assists with documentation of services.

·       Handles confidential student information in adherence with FERPA guidelines.

·       Adheres to the City Colleges of Chicago Customer Service Excellence Standards.

REPORTING RELATIONSHIPS

Reports To                       Assigned Supervisor

Direct Supervision          None

QUALIFICATIONS

·       Must be currently enrolled in a Bachelor’s degree program and maintain a minimum cumulative 2.0 GPA.  Candidates who have either completed an Associate’s degree or have earned a minimum of 60 credit hours, maintaining a cumulative GPA of 2.0, and who intend to transfer to a 4-year institution, will also be considered. Completion of a high school diploma or high school equivalency certificate required. 

·       Knowledge of City Colleges of Chicago, student activities, college resources and student services; knowledge of specific major or program

·       Knowledge of TRIO Student Support Services

·       Good interpersonal skills with a positive attitude and ease in relating to people from a variety of educational, cultural and social backgrounds. 

·       Demonstrated good study techniques and skills.

·       Good verbal communication skills.

·       Ability to work within a culturally diverse environment.

·       Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams).

We are an equal opportunity and affirmative action employer.

Chicago residency is required for all full-time employees within 6 months of hire.

Thank you for your interest in CCC! 

Approved by Compensation Design & Strategy                               Date:              April 30, 2025

The intent of this job description is to provide a general description of the duties and responsibilities of this position.  It is not intended to be an exhaustive set of the duties and responsibilities, nor all of the necessary qualifications to perform the work.