Remote Call Center Representative

Your Qualifications

• Associates Degree or equivalent education and three years of experience in customer service.  Bachelor degree preferred.
• Employees working remote responsible for providing a stable internet environment with a connection speed of at least 300 megabytes per second (Mbps).
• All equipment provided by CCC to an employee must be connected to broadband internet through Ethernet connection.
• Working knowledge of City Colleges of Chicago’s marketing function and operations is preferred. 
• Must be able to work a flexible schedule, including some weekends.
• Proficient in basic computer skills (Microsoft Excel, Word and PowerPoint).
• Excellent verbal and written communication, organizational, and administrative skills required. 
• Ability to sit for long periods of time.
• Must be able to work well with internal and external constituents and possess the ability to handle all situations with tact and diplomacy. 
• Must be able to complete tasks in a timely manner.