Computer Lab Manager - Full Time

COMPUTER LAB MANAGER
KENNEDY-KING COLLEGE

Kennedy-King College is seeking a full-time Computer Lab Manager. The Computer Lab Manager is primarily responsible for supporting students, faculty and staff in the use of computer hardware and software in computer lab settings.

DUTIES & RESPONSIBILITIES:

• Provides students, faculty and staff with support for technology in computer labs, and assists with tutoring technology requirements.

• Works with administrative and academic staff to identify, maintain, install and test software applications for the open and instructional computer labs. Coordinates and schedules computer software implementation with academic departments.

• Responsible for the protection of physical technology assets; conducts inventory management function for IT assets; secures classrooms and labs containing technical equipment. 

• Performs ongoing equipment refresh; plans, manages and performs maintenance, installation, configuration, and basic troubleshooting of hardware/software in computer labs.

• Analyzes, creates and submits incidents for technology related issues to the help desk.

• Trains and schedules computer lab assistants/technicians and work-study student employees as required.

• Assists with other college initiatives, such as, but not limited to, student registration, as needed.

• Adheres to CCC Customer Service Excellence standards.

• Performs other related duties as needed, including, but not limited to, adherence to after hours, emergency, holiday, and/or on-call schedule.

QUALIFICATIONS:

• Bachelor’s degree in Information Technology, Computer Science, or related area supplemented by three to five years of experience in IT, or an equivalent combination of education and experience.

• Must be able to lead and direct others.

• Experience in the use and support of instructional technology preferred.

• Strong background in computer applications and operating systems, including Windows products.

• Sound verbal and written communication skills.

• Great team player and self-starter.

• Must be available to work evenings & weekends. 

The salary range for this position is $69,545 - $76,499.50.

• Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.
• Benefits information is found at https://www.ccc.edu/departments/Benefits/
   

Local 1600 represents this position.
Chicago residency is required for all full-time employees within 6 months of hire.
We are an equal opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago!