College Library Assistant II

COLLEGE LIBRARY ASSISTANT II

Location: Harold Washington College  (30 E Lake St, Chicago, IL 60601)

City Colleges of Chicago (CCC), the largest community college system in Illinois, is made up of seven colleges and five satellite sites, providing more than 68,000 students each year access to a quality, affordable education.

Primary Objective: Under supervision, a College Library Assistant II performs a broad range of clerical and customer assistance duties to support the daily operations of a college’s library to include: assisting library patrons /students in locating and accessing library resources; maintaining the library’s physical and digital resources; processing inter- and intra- library loans; and supporting the cataloging of new materials. Performs related duties as required.
At the II level, positions function with a higher level of independence and responsibility and demonstrates the ability to apply learned job knowledge and skills in the performance of duties.

Harold Washington College is proud to be a member of the Caring Campus network. Caring Campus is a model of professional development that works to implement strong and consistent behavioral commitments for all employees in regard to how they interact with students. As a result of this work, employees become engaged with students on a level that has not occurred before. The core benefit of this work is making a connection with students, many of whom have not had an adult who has cared about them in an educational system.

DUTIES & RESPONSIBILITIES:

• Assists library patrons in-person, via email, and over the phone in locating and accessing library 
resources. 
• Provides guidance to Library Assistants I and work study students on library procedures relating to circulation and reserve desk functions; maintenance of library collections; and general clerical duties to support library operations. 
• Staffs circulation/reserve desks and answers questions; directs patrons to library’s collections and refers to Librarian for more in-depth assistance; and performs related activities. 
• Processes and places new books on course reserve status each semester as requested by faculty. 
• Searches stacks by call number for requested books; pulls and places books on hold for pick-up. 
• Assists students in accessing and using library’s on-line systems and resources and operating public use equipment of printers and photocopiers. 
• Performs copy cataloging; accesses and uses OCLC database to download and update bibliographic records into the library’s system. 
• Processes inter- and intra- library loan requests; receives returned materials and places back in circulation; packages and returns loan materials to lending libraries.
• Notifies patrons of received inter- and intra- library loan requests; updates library’s system to check out books and materials and track status of loans. 
• Processes received shipments of new books/materials; checks and verifies packing slips against invoices to ensure deliveries are complete and accurate. 
• Trains work study students and new Library Clerk employees on library procedures as directed.
• Assists Librarians in the interviewing and selection of work study students; may contact Financial Aid Department on issues relating to work hours and semester hiring of students. 
• Performs general clerical duties; prepares reports such as daily number of library patrons, book counts, computer usage, and related library activities.
• Opens and closes library as directed. 
• Sets up library displays and prepares signage.
• May assist in preparing purchase requisitions and place purchase orders with vendors.
• May assist in packaging and processing invoices for payment by the Business Office.
• May assist in maintaining library’s account and expenditure records. 
• Performs all of the duties of a Library Assistant I as needed

REPORTING RELATIONSHIPS
Reports To: College Administrator or designated staff
Direct Supervision: None

QUALIFICATIONS:

• Graduation from high school or equivalency certificate (GED)
• Two years of library clerical/assistant work experience
• Equivalent combination of education and experience may be taken into consideration 
• Knowledge of library clerical and technical procedures 
• Knowledge and ability to use and navigate library’s on-line catalog and related library databases and 
systems
• Knowledge of alphabetical and numerical organization of records/materials
• Knowledge of Library of Congress system 
• Good oral and written communication skills 
• Excellent customer service skills
• Knowledge and ability to use and navigate library’s on-line catalog and related library databases 
• Some proficiency in the use of Microsoft Office (Word, Outlook, Excel)

Chicago residency is required for all full-time employees within 6
months of hire.
We are an equal opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago
 

Approved by Compensation Design & Strategy 10/12/2023