College Clerical Assistant II

COLLEGE CLERICAL ASSISTANT II

HAROLD WASHINGTON COLLEGE

CITY COLLEGES OF CHICAGO

PRIMARY OBJECTIVE: Under supervision, performs a variety of routine clerical duties in a college administrative or departmental office; and performs related duties as required.

Harold Washington College is proud to be a member of the Caring Campus network. Caring Campus is a model of professional development that works to implement strong and consistent behavioral commitments for all employees in regard to how they interact with students. As a result of this work, employees become engaged with students on a level that has not occurred before. The core benefit of this work is making a connection with students, many of whom have not had an adult who has cared about them in an educational system.

DUTIES & RESPONSIBILITIES:

1. Operates computer equipment utilizing word processing software to produce a variety of materials including exams, student handouts, faculty lists and handbooks, teacher program forms, narrative reports and general correspondence; maintains general office and college program files.
2. Answers telephones, takes messages and transfers calls to appropriate personnel. Sorts and distributes incoming mail.
3. Assists in reviewing time sheets and prepares attendance reports for payroll processing. Prepares purchase requisitions for supplies and equipment, reviews invoices and purchase orders to ensure correctness of charges and to verify delivery of ordered items.
4. Provides information to student inquiries regarding registration, financial aid, departmental course offerings and policies.
5. Maintains and updates student academic records, financial aid reports, registration forms and transcripts. Maintains and updates college course data and inputs student registration information.
6. Adheres to CCC Customer Service Excellence standards.
7. Performs related duties as required.

Direct Supervision:None

Indirect Supervision:None

QUALIFICATIONS:

1. Graduation from high school supplemented by one year of clerical and keyboarding experience in an office setting; or an equivalent combination of training and experience.
2. Proficient in PC desktop and related software programs. Ability to operate a personal computer.
3. Ability to keyboard 45 words per minute. Ability to follow verbal and written instructions.
4. Skill in basic filing, record keeping and operation of a variety of office machines.

The rate paid is in accordance with City Colleges approved salary scale.

Benefits information is found at https://www.ccc.edu/departments/Benefits/

We are an equal opportunity and affirmative action employer.
Thank you for your interest in CCC!

Jane S. Barnes (electronic signature) 09/21/10