College Building Services Clerk - PT

COLLEGE BUILDING SERVICES CLERK PT

DALEY COLLEGE

Primary Objective: Under the direction of the Mail Center Supervisor, provide courteous and proficient service to all customers; provide clerical support to the Security, Engineering, and Housekeeping Departments; provide assistance in the delivery of mail services and other building related services.

DUTIES & RESPONSIBILITIES:

·         Operate mail service equipment.

·         Run, maneuver, navigate, or drive a forklift.

·         Deliver copier paper to the departments as requested.

·         Sort, process and deliver mail and packages over 40 pounds or more.

·         Receive and account for dock deliveries and deliver these items to the departments.

·         Sort and distribute incoming and outgoing U.S. mail and interoffice mail.

·         Process requests and deliver audio/visual/video equipment.

·         Assist with the Mail Center functions including using postage machines, folding and sealing machines and related duties.

·         Keep office area clean and in order at all times.

·         Answer questions in person or over the phone about Mail Services’ products and services of the Postal Service, Federal Express and United Parcel Service.

·         Adheres to CCC Customer Service Excellence standards.

·         Perform other duties as assigned.

 QUALIFICATIONS:

·         Graduation from high school or the equivalent is required, supplemented by one year of clerical or receptionist experience; or an equivalent combination of training and experience.

·         Previous mail processing experience and customer service preferred.

·         Ability to maintain log of equipment usage and other requests.

·         Ability to perform storekeeper duties for the Mail Center only.

·         Ability to take a physical inventory of assigned rooms every four weeks.

·         Ability to inventory the asset account paper supply monthly.

·      Ability to create monthly reports on Excel.

·         Ability to handle difficult situations.

·         Excellent customer service skills and ability to communicate with the public in a courteous and effective manner.

·         Ability to enter, transcribe, record, store, or maintain information in either written or electronic form.

·         Knowledge of USPS services.

·         Intermediate level computer (PC) skills: MS Word, Excel, web browsing, e-mail.

·         Good organizational skills.

·         Able to work in a crowded area.

·         Able to work with constant interruptions.

·         Able to use a postage machine, electronic scale.

 PHYSICAL QUALIFICATIONS:

·         Must be able to lift packages, trays and tubes of mail up to 70 pounds.

·         Must bend, stoop and kneel frequently.

·         Must be able to spend a large part of the day standing up and moving around.

·         Must be able to work under pressure from deadlines or goals.

·         Must be able to work in a stressful environment.

Compensation for this position is $17.00 to $18.25 hourly. Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities. Benefits information is found at https://www.ccc.edu/departments/Benefits/

Other information: This position is represented by: The Federation of College Clerical and Technical Personnel Local 1708.

We are an equal opportunity and affirmative action employer.

Thank you for your interest in City Colleges of Chicago.