Civic Engagement / Scheduling Intern

Civic Engagement / Scheduling Intern

KENNEDY – KING COLLEGE

This is an intern position designed for students to gain hands-on experience within the Illinois State Treasurer’s Office. The intern will provide support across two divisions: Civic Engagement and Scheduling.

The Civic Engagement division serves as the public face of the State Treasurer's Office, leading constituent outreach across the entire state of Illinois. Comprised of the Chief Scheduling/Civic Engagement Officer, Deputy Chief of Civic Engagement, Deputy Director of Civic Engagement, and Community Affairs Specialists, this team brings an extraordinary commitment to public service averaging over 1,500 engagements per year. With approximately 75% of their time spent in the field, the division proactively builds relationships, identifies new opportunities to raise public awareness, and represents the Office at events, conferences, and community outreach activities from border to border.

The Scheduling division oversees the State Treasurer's official calendar and coordinates with other divisions in the office to strategize public and internal engagements. Comprised of the Chief Scheduling/Civic Engagement Officer, Director of Scheduling, Executive Aide, Detail Security/Driver, and Senior Advisors, the division has grown significantly to meet the demands of an increasingly active office. The team functions as the primary liaison between the Treasurer's Office, staff, and the public on all scheduling matters — proactively sourcing and strategizing opportunities for the State Treasurer, coordinating surrogates when needed, and ensuring dedicated staffing at every public engagement.

ESSENTIAL DUTIES:

• Enter information into Salesforce to support data tracking and record management

• Shadow Civic Engagement staff at outreach events, community fairs, conferences, and public programs throughout the state

• Shadow Scheduling staff at events with the principal, gaining exposure to high-level office operations

• Conduct I-CASH (unclaimed property) searches at events and email claim forms to attendees.

• Track attendance numbers, event traffic, and outreach metrics during programmatic events.

• Attend Financial Products events such as Bright Start, ABLE and Storytime

• Provide general information about the Treasurer’s Office programs and services to the public

• Perform other duties as assigned by the designated division director or manager

QUALIFICATIONS:

• High school diploma or GED equivalent required; current enrollment in an accredited college or university preferred. 

• Basic proficiency with Microsoft Office products and familiarity with standard office environments expected. 

• Experience with Salesforce or other CRM platforms is a plus.

• Familiarity with the I-CASH unclaimed property program or other Illinois State Treasurer’s Office programs is beneficial.

The salary for this position is $17.00/HR.

We are an equal opportunity and affirmative action employer.

Thank you for your interest in City Colleges of Chicago!